Errors are made in credit reports. Be sure to review your credit report at least annually to ensure that it is accurate. You may request your credit report online or by writing to the credit bureaus. Equifax Canada can be reached at https://www.econsumer.equifax.ca or 1-800-465-7166. TransUnion of Canada can be reached at http://www.transunion.ca or 1-866-525-0262. If inaccurate information is on your report, write to both of the credit bureaus, providing full particulars, and request that the information be corrected. It may take several months to see the information corrected. Be patient and persistent.